Terms of Service
I. General Provisions
These Terms of Service (hereinafter referred to as the “Terms”) govern the service relationship between www.ipuvchina.com (hereinafter referred to as “the Website”, “we”, “us”) and all users who access the Website, submit applications, complete payments and purchase intellectual property services (hereinafter referred to as “you”, “user”).
By browsing this Website, submitting service forms, completing payments and using our services, you confirm that you have read, understood, and fully agreed to be bound by these Terms, our Privacy Policy and Refund Policy. If you do not agree with any part of these Terms, you must immediately stop using this Website and related services.
These Terms shall be governed by the laws of the People’s Republic of China.
II. Service Scope
We are a formally registered and compliant intellectual property service institution in China, providing professional agency services for individuals, enterprises and organizations worldwide, including but not limited to:
– Chinese trademark registration, renewal, assignment and change application;
– Chinese patent application (invention patent, utility model patent, design patent);
– Chinese copyright registration and related filing services;
– Official document submission, application follow-up and progress inquiry services.
All services are limited to formal application agency and document sorting, and do not include the official review process. Since China’s intellectual property authorities have independent review rights, their review standards, processes and results are independently determined by the authorities, which we cannot interfere with. Therefore, we do not guarantee that any intellectual property application will be 100% approved, authorized or registered successfully.
Regarding the service and review time limit, we provide the following reference estimates (for your planning reference only, not constituting a commitment): the overall time limit for trademark registration is about 9-12 months; for patent applications (invention patents take about 18-24 months, utility model patents take about 6-8 months, design patents take about 3-6 months); copyright registration takes about 1-3 months; the time limit for search services is about 1-3 working days. All the above time limits are estimates based on past agency experience, and the specific time limit shall be subject to the actual review progress and notification of China’s intellectual property authorities.
If we provide you with trademark, patent and other search services, the search results are only analyzed and judged based on past agency experience and publicly available intellectual property information, do not represent official review conclusions, and do not guarantee 100% accuracy of the search results; regardless of the search results, after submitting the registration application, the application may still fail, be rejected or opposed due to uncontrollable factors such as adjustments to official review standards, existence of prior rights, and defects in application materials, and we shall not bear any relevant liability arising therefrom.
III. User Obligations
1. You shall ensure that all information filled in the service form, including applicant information, brand content, work materials and supporting documents, is true, legal, complete and valid.
2. All materials submitted by you shall not infringe upon the legitimate rights and interests of third parties such as trademark rights, copyrights and portrait rights, and you shall bear full legal liability for illegal or infringing content.
3. As an overseas applicant, you shall provide accurate translated documents as required. You shall bear full responsibility for application rejection caused by incorrect information, missing documents or non-compliant materials provided by you.
4. You shall not use this Website and services for false applications, fraudulent behaviors, illegal transactions or any acts that violate public order and good customs.
IV. Order & Payment Rules
1. After you select the service type and submit the online form, the order shall take effect once the payment is completed.
2. We provide PayPal as the exclusive payment channel for overseas users. All service fees, transaction rules and payment security shall comply with PayPal’s official regulations.
3. All service fees are clearly displayed on the service page, and no hidden fees will be added without your prior consent.
Once the service process is officially initiated (document sorting, official submission and agency operation), the service is deemed to be in progress, and relevant refunds shall be implemented in accordance with our independent Refund Policy.
V. Service Execution & Progress Tracking
1. After your order is confirmed, our professional team will review your materials and complete the official submission within the agreed time.
2. You can query the application progress, order records and service status through the background system of this Website.
3. We will timely notify you of the key review progress via your reserved email address. Please check your email regularly to avoid missing official notifications or requirements for supplementary materials.
4. Within the scope of agency services, we will actively assist you in responding to official inquiries, review opinions and supplementary notifications.
VI. Intellectual Property Statement
1. All texts, pictures, forms, designs and contents on this Website are protected by copyright. Without written authorization, no user may copy, reprint, modify or use them for commercial purposes.
2. The trademarks, patents and works submitted by you remain exclusively owned by you. We only use your materials for official application submission and will not use them for other commercial purposes.
VII. Confidentiality Obligations
We strictly fulfill our data protection obligations and keep all your enterprise information, identity documents, application materials and commercial information confidential. Without your written consent, we will not sell, rent or disclose your confidential information to any third party, except as required by law or official regulatory authorities.
VIII. Service Limitations & Disclaimer
1. The review results of all trademark, patent and copyright applications are independently determined by China’s official authorities, and we cannot interfere with the official review conclusions.
2. We shall not be liable for application failure, rejection or opposition caused by objective factors such as the existence of prior rights, legal prohibitive clauses and adjustments to official policies.
3. We shall not be liable for service delays caused by force majeure, including natural disasters, wars, policy changes, official system maintenance and other uncontrollable factors.
4. We reserve the right to suspend or terminate services for users who violate these Terms, provide false materials or engage in malicious behaviors.
IX. Website Usage Rules
1. We reserve the right to adjust website functions, page contents and service forms according to business needs.
2. We will regularly maintain and update the website system to ensure normal access. Temporary access failures caused by maintenance shall not be regarded as service breaches.
3. You shall not attack, tamper with or damage the website system and data through technical means.
X. Update of Terms
We reserve the right to update and revise these Terms at any time. The revised Terms will be published in a prominent position on the Website and will take effect 7 days after publication. Your continued use of this Website and services after the update constitutes automatic acceptance of the latest Terms.
XI. Contact Information
If you have any questions about these Terms of Service, please contact us via the official email:
sevice@ipuvchina.com
